Privacy Policy

Last updated: July 15, 2025

1. Information We Collect

Caffespopo collects information you provide directly to us, such as when you create an account, make a booking, contact us, or sign up for our newsletter. This may include:

  • Name and contact information (email, phone, address)
  • Payment information for bookings
  • Travel preferences and special requirements
  • Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our tourism services
  • Process bookings and payments
  • Send you booking confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who help us operate our business
  • Tour operators and accommodation providers for your bookings
  • Legal authorities when required by law
  • Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability

6. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: [email protected]
  • Phone: +61 2 8064 4299
  • Address: 22 Huntley St, Alexandria NSW 2015, Australia